An unfortunate situation that happened today. Crew are on the 4th day of a four day trip away from friends and family and a familiar bed, and as they woke up at 4am this morning in Wellington, thescheduled wake up was 4.15am. they got up as per normal, to find a fax under the door with a rescheduled departure time the new wake up time was now to be 5.45am, for a 6.45am pickup. Because they were set to wake up for 4.15am, they were well awake for the scheduled time to depart, once they reached the Wellington International Airport, they were further delayed for another hour, so the departure time was now 8.30am.
They arrived in Sydney at 10.30 local time and discovered NZ704 was departing for Auckland at 11:30am local time, ground staff called crew control to organise transferring them onto that flight. They were then advised that they would not transfer them, due to ‘operational reasons’. They were told to contact the Cabin Crew Development Manager for more information upon this decision. They called the managers and there was no answer.